
Frequently Asked Questions
Will this work on thick or coarse hair?
Will this work on thick or coarse hair?
Yes. Set it to 380°F–400°F and work in smaller sections. The dual PTC heating maintains even temperature even through thick hair.
My hair is fine and color-treated. Will this damage it?
My hair is fine and color-treated. Will this damage it?
Start at 240°F–260°F. The ceramic coating and ionic technology minimize damage compared to a flat iron or traditional blow dryer.
Do I need to blow dry my hair first?
Do I need to blow dry my hair first?
No — and don't. Use it on damp, towel-dried hair. Not soaking wet, not fully dry. Damp is the sweet spot.
How is this different from a regular heated brush?
How is this different from a regular heated brush?
Most cheap brushes use a single heating element that creates hot spots. The Velvet Halo uses dual PTC for even heat across the entire barrel, plus an ionic generator that seals the cuticle. A regular heated brush just gets hot. This one actually styles.
Can I use it to curl my hair?
Can I use it to curl my hair?
Yes. Wrap sections around the barrel and hold for a few seconds for loose, natural waves.
Does it work internationally?
Does it work internationally?
Yes. 100–240V universal voltage. Works in every country — just bring the right plug adapter.
What if it doesn't work for me?
What if it doesn't work for me?
30-day money-back guarantee. Send it back, full refund, no questions.
Have another question?
Have another question?
Great, we love questions! For any concerns, enquiries or comments, please get in touch via the ‘contact us’ page found at the top of our website.