Frequently Asked Questions

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    Will this work on thick or coarse hair?

    Yes. Set it to 380°F–400°F and work in smaller sections. The dual PTC heating maintains even temperature even through thick hair.

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    My hair is fine and color-treated. Will this damage it?

    Start at 240°F–260°F. The ceramic coating and ionic technology minimize damage compared to a flat iron or traditional blow dryer.

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    Do I need to blow dry my hair first?

    No — and don't. Use it on damp, towel-dried hair. Not soaking wet, not fully dry. Damp is the sweet spot.

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    How is this different from a regular heated brush?

    Most cheap brushes use a single heating element that creates hot spots. The Velvet Halo uses dual PTC for even heat across the entire barrel, plus an ionic generator that seals the cuticle. A regular heated brush just gets hot. This one actually styles.

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    Can I use it to curl my hair?

    Yes. Wrap sections around the barrel and hold for a few seconds for loose, natural waves.

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    Does it work internationally?

    Yes. 100–240V universal voltage. Works in every country — just bring the right plug adapter.

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    What if it doesn't work for me?

    30-day money-back guarantee. Send it back, full refund, no questions.

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    Have another question?

    Great, we love questions! For any concerns, enquiries or comments, please get in touch via the ‘contact us’ page found at the top of our website.